SQDCL is a set of performance metrics used in Hoshin Kanri to measure an organisation’s success in achieving its goals. SQDCL stands for Safety, Quality, Delivery, Cost, and Leadership. These five components are critical to any organisation’s success and must be continuously monitored and improved.
Safety: This component refers to the organisation’s ability to provide a safe working environment for its employees and customers. The safety metric measures the number of accidents and incidents that occur in the workplace.
Quality: This component refers to the organisation’s ability to provide high-quality products and services to its customers. The quality metric measures the number of defects and errors that occur in the production process.
Delivery: This component refers to the organisation’s ability to deliver products and services on time and to meet customer expectations. The delivery metric measures the percentage of orders that are delivered on time.
Cost: This component refers to the organisation’s ability to manage costs effectively. The cost metric measures the organisation’s ability to control costs and improve profitability.
Leadership: This component refers to the organisation’s ability to develop and maintain strong leadership. The leadership metric measures the effectiveness of the organisation’s leadership team.
By using the SQDCL metrics, organisations can identify areas where they need to improve and develop action plans to address these areas. This helps organisations to improve their performance and achieve their long-term goals continuously.
SQDCL provides a set of performance metrics that can be used to measure an organisation’s success in achieving its goals. Using these tools, organisations can continuously improve their performance and achieve their long-term objectives.
