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Balanced Scorecard and Balanced Scorecard Perspectives

sebilin raj

The Balanced Scorecard (BSC) is a strategic management tool that helps organisations align their business activities with their vision and strategy. It provides a comprehensive and balanced view of an organisation’s performance, incorporating financial and non-financial measures aligned with its goals and objectives.

The Balanced Scorecard has four perspectives: Financial, Customer, Internal processes, and Learning and Growth. The financial perspective measures financial performance, such as revenue growth, profitability, and Return on Investment(ROI). The customer perspective calculates retention, loyalty, and satisfaction rates for customers. The efficiency and effectiveness of an organisation’s internal processes are measured from the internal processes perspective. The growth perspective evaluates the organisation’s capacity for learning and innovation.

The Balanced Scorecard software helps organisations create, manage, and track their Balanced Scorecards. Many different Balanced Scorecard software solutions are available, each with its features and capabilities.

Some of the key features of Balanced Scorecard software include:

Dashboard: A dashboard provides a visual representation of an organisation’s performance. It lets users quickly see how they perform against their goals and objectives.

Scorecard Creation: The software helps users create a Balanced Scorecard by providing templates and guidelines for each perspective.

Goal Setting: The software allows users to set goals and objectives for each perspective and track progress towards those goals.

Performance Tracking: The software helps users track their performance over time and identify areas where they need to improve.

Collaboration: The software allows multiple users to collaborate on the Balanced Scorecard and share information and data.

Reporting: The software provides customisable reports that can be used to communicate performance results to stakeholders.

The Balanced Scorecard software provides organisations with a comprehensive and balanced view of their performance. They help organisations align their business activities with their vision and strategy and measure progress towards their goals and objectives. By using Balanced Scorecard software, organisations can easily create, manage, and track their Balanced Scorecards and make data-driven decisions to improve performance.